This job sucks! It sucks. I'm writing this after taking my break so I was better at articulating this earlier. I've been doing staff support jobs for the last 10 years and it's really my fault for not finishing college and doing something better with my life. I want to go back, but right now I can't afford it. I guess it's also my fault for taking a job where there is no where for me to go unless some random position pops up that I would be qualified for. I work for an IT company that services real estate agents and these people are some of the nastiest, rude, entitled people I've ever talked to. I've been at many companies doing reception and people just make you want to crawl in bed and never come out. I would never speak to people the way some of these people speak to me. I am sick and tired of being a punching bag for these people and upper management doesn't want to deal with it so I have to tell them the bad news and I get sh*t every time. This is not what I wanted to be doing at 31 y/o.